DATA CONNECT API

Privacy Policy

Effective Date: 04/04/2026

Data Connect API, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when using our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our platform, APIs, hardware integrations, and related services (collectively, the “Services”).

1. INFORMATION WE COLLECT

1.1 Information You Provide

We may collect information you provide directly, including:

Name, email address, phone number

Business name and contact details

Billing and payment information

Account credentials

1.2 Device & Access Data

When using our Services, we may collect:

Device identifiers

Access logs (e.g., lock usage, timestamps, entry/exit events)

IP addresses and browser/device information

API usage data

1.3 Third-Party Integrations

If you connect third-party systems (e.g., smart locks, property management software), we may receive:

Device status and activity data

User access permissions

Integration-related metadata

We do not control how third-party providers collect or use data.

2. HOW WE USE INFORMATION

We use collected information to:

Provide and maintain our Services

Enable device connectivity and API functionality

Monitor system performance and security

Process payments and manage subscriptions

Communicate with you regarding updates, support, or issues

Improve our platform and offerings

3. DATA SHARING & DISCLOSURE

We do not sell your personal data.

We may share information in the following cases:

3.1 Service Providers

With trusted third parties who assist in:

Payment processing

Hosting and infrastructure

Technical support

3.2 Legal Requirements

If required by law, regulation, or legal process.

3.3 Business Transfers

In connection with a merger, sale, or acquisition of all or part of our business.

4. DATA RETENTION

We retain information:

As long as your account is active

As needed to provide Services

As required for legal, accounting, or compliance purposes

We may delete or anonymize data after termination, subject to operational requirements.

5. DATA SECURITY

We implement reasonable technical and organizational safeguards to protect your information.

However:

No system is completely secure

We cannot guarantee absolute security

You are responsible for maintaining secure credentials

6. YOUR RESPONSIBILITIES

You are responsible for:

Managing user access to your systems

Ensuring compliance with tenant and data privacy laws

Obtaining consent where required for monitoring or access tracking

7. YOUR RIGHTS

Depending on your location, you may have rights to:

Access or request a copy of your data

Correct inaccurate information

Request deletion of your data

Requests can be made using the contact information below.

8. COOKIES & TRACKING

We may use cookies or similar technologies to:

Maintain sessions

Analyze usage

Improve performance

You may adjust browser settings to disable cookies, though this may impact functionality.

9. THIRD-PARTY LINKS

Our Services may contain links or integrations with third-party platforms.

We are not responsible for the privacy practices of those providers.

10. CHILDREN’S PRIVACY

Our Services are not intended for individuals under 18.

We do not knowingly collect personal information from children.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time.

Continued use of the Services after updates constitutes acceptance of the revised policy.

12. CONTACT

Data Connect API, LLC

30 N Gould St

Ste R

Sheridan, WY 82801

By using our Services, you acknowledge that you have read and understood this Privacy Policy.